FAQs

What are the shipping times for your products?

We take a maximum of 2 days to process your order then a maximum of 7 days to deliver it to you.

Do you ship anywhere in the world?

Yes, absolutely. We ship worldwide.

But our main customers are Reunion and Metropolitan France.

Where do we ship your product from?

We are located at 1 rue de la Caserne, 97400, ST Denis de la Réunion , France .

Do you provide product tracking information?

Yes, you have a tracking number from La Poste by email via your email address

Some items are missing from my order, what's happening?

Contact us by email (hello @lajoliefun.com ) and we will do what is necessary.

I received a damaged item. What can I do?

We are sorry to hear this. Simply send us an image of the damaged item in question to the email address "hello @lajoliefun.com " and we will send you a similar replacement item as quickly as possible.

Where are you located?

We are located in St Denis de la Réunion. France

I still have not received my order. What's taking so long?

We apologize for the delay. Contact us contact@lajoliefun.com so that we can resolve the problem.

Do you have a refund policy?